Branded PDF reports

The option to customize all pdf reports that ShadowTrackr sends is now available by default for all multi-tenant accounts. Look under Group settings in the left hand menu, and you'll find Branding

You can set your own logo instead of the ShadowTrackr logo, and even change the default ShadowTrackr color in the pdf to match your brand. This is especially useful for MSSPs.

Revamped alerts GUI

The alerts GUI has undergone a major UX upgrade. While working on a query for an alert, you can now see the live results. This will make it easier to fine tune it.

The actions to take (send emails, call webhooks) have moved to a second tab to clear up the screen. You can still send alerts to any email account, even if they are not ShadowTrackr users.

There is also a third tab where you can select the fields you want to include in the results that are sent. The default fields are preselected. It was possible to do this before with advanced query syntax, but seeing which fields are available and ticking the boxes for the ones you want is just much easier.

The email format has changed a bit and should allow you to better interpret the alert context.

Some of these improvements, like the email format and third tab to select output fields, have been added to the reports GUI as well.

Alerts for Multi-tenant accounts

This week's update is a major one. The pricing structure has changed so that resellers, MSSPs and others that need a multi-tenant account can now register for online credit card subscription. It's still possible to work with purchase orders, but for those that want simplicity and speed there now is a better option.

Also, since we're fully European now prices are in Euros instead of in Dollars. The numbers are the same, which means a slight increase in price. This covers our increased costs. All existing accounts, including the current online credit card subscriptions, will stay on the old price levels for now.

Since multi-tenant use is increasing we also put more development in multi-tenant features. Alerts and the alert library are now available on the group level in multi-tenant accounts. This means you can set an alert for a specific event happening in any of the organizations in your group account.

Please note that there still is a lot in the development pipeline for alerts. Some of you handed in wishlists with useful request for alerts, and we intent to support all of them.